Refund policy

Finesse Popular backs every piece with two guarantees because we already know the product holds.

The 30-Day Unwind Guarantee
If your set is not the right fit, you have 30 days from the date of delivery to return or exchange it. Items must be unworn, unwashed, and returned in their original packaging with tags attached. To receive a full refund, Lounge Kits must be returned complete, including the designer sock and travel pouch, inside the original Art Box. Return shipping is on us.

Size exchanges are fulfilled on the same design if units remain available. If the fabric run is depleted and the design has been archived, a full refund to your original payment method will be issued within the 30-day window.
The 365-Day Defect Protection
Every piece is backed for one full year against stitching failure, seam separation, structural breakdown, and color fading under standard washing conditions. This coverage does not apply to damage caused by improper care, abrasive surfaces, or harsh detergents. After 30 days, defect replacements are fulfilled at equal or lesser value. To activate protection, contact our team directly. One message. No forms. No runaround. If the defect originates from our construction, we replace it. No questions asked.

How to Start a Return or Claim
Contact us at info@finessepop.com or 757-582-9713. A real person responds within 60 minutes during business hours. We handle everything from there, including your prepaid return label.
This is not a warranty. It is a statement of confidence in what we make.