Real Questions. Real Answers.
You Asked. We Answered.
Everything you need to know about ordering, shipping, sizing, and what makes Finesse different — no runaround, no fine print.
Ordering
Check our Size Guide for measurements and fit notes. Our sleep dresses are cut with extended length and multi-directional stretch. Most 4X bodies fit our 3X sleep dress sizing comfortably. When in doubt, size up. We would rather you have room than feel squeezed.
Contact us immediately at info@finessepop.com or call 757-582-9713. Because our pieces are handmade and small-batch, we begin processing quickly. We cannot guarantee changes after an order is confirmed, but we will do everything we can if you reach us in time.
No. Every design is made from factory overrun fabric rolls. When the fabric runs out, the design is archived forever. That is not a sales tactic. That is the business model. If a design is gone, it is gone.
Shipping
$4.99 flat rate on all sleepwear sets. $6.99 flat rate on all Lounge Kits. No weight calculations. No address surcharges. Orders over $50 ship free. The price you see at checkout is the price you pay.
Standard shipping typically takes 5 to 7 business days after your order ships. You will receive a tracking number as soon as your order leaves us. If anything goes sideways, contact us and we will sort it out.
Not yet. We currently ship within the United States only. International shipping is on the roadmap. Follow us on social for updates.
Returns and Guarantees
We offer a 30-Day Unwind Guarantee on unworn, unwashed pieces in original packaging. If something does not fit or you are not happy, reach out and we will make it right. See the full details on our Returns and Guarantee page.
If your piece develops a defect in materials or craftsmanship within 365 days of purchase, contact us. We repair, replace, or refund. No drama. We build things to last and we stand behind them if they do not.
Wear does not void your defect protection. If the issue is in the craftsmanship or materials, contact us with a photo and we will take care of it. The guarantee exists to protect you, not to create loopholes around you.
The Product
Our signature fabric is Supersoft Luxe-Stretch: 95% Polyester, 5% Spandex. It has a silky-knit finish, holds its shape through hundreds of washes, and does not shrink. We have been wearing our own sets daily since 2019. They still look the same.
Machine wash cold, gentle cycle. Tumble dry low or hang to dry. Do not bleach. The fabric is built to hold up. Give it a little care and it will hold its color and shape for years.
Every Finesse order ships in an intentional Art Box. Not a poly mailer. Not a bag. A box. Unboxing your order should feel like receiving something worth keeping. Because it is.
A Lounge Kit is a curated set that includes multiple Finesse pieces. It is the highest value order format we offer and ships at a $6.99 flat rate. Think of it as your full wardrobe rotation in one box.
About Finesse Popular
Every piece is handmade by Caribbean artisans in the Dominican Republic. This brand was founded by a Black man from Detroit, Michigan, who moved to Virginia Beach and built a gallery from a love story. His wife's community makes everything. Her homeland's craft is in every seam.
We sell direct to you. No middlemen. No boutique markup. No phantom sales. Our Supersoft Luxe-Stretch sets retail at boutiques for $65 to $89. We charge $29.99 to $56.99 because the women who deserve this should be able to walk through the door. No gatekeeping. Ever.
Still have a question?
We Answer. Every Time.
Can't find what you need? A real human is on the other end. No bots. No ticket queues. Just us.
Talk to Us